Voice technology is transforming e-commerce in ways few anticipated a decade ago. By 2025, millions of households use smart speakers and voice assistants to shop online daily. AMI Group – Shopline has embraced this revolution with its own voice-enabled shopping assistant. Customers can now search for products, add items to their carts, and complete transactions without ever touching a screen. This hands-free experience is not just convenient—it is becoming the preferred way to shop for busy households. Voice recognition technology also personalizes interactions. The system can differentiate between family members, recommending products based on their unique shopping histories. This brings personalization to an entirely new level of intimacy. For sellers, voice commerce opens exciting opportunities. Products optimized with voice-friendly descriptions and keywords gain priority placement, encouraging more engagement and sales. This has created a new frontier in digital marketing. By 2026, AMI Group – Shopline predicts that voice commerce will account for a significant portion of sales. With ongoing advances in natural language processing, customers will hold fluid, conversational shopping experiences with their AI assistants.
